At woodfurnitureshop.shop, we want you to shop with confidence. If you are not completely satisfied with your purchase, we are happy to assist you with a return and refund in accordance with the policy below.

Notice: Due to continued financial losses, the merchant has decided to conduct a below-cost clearance sale.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned with all original packaging and accessories.
• Show no signs of misuse, damage, or alteration caused after delivery.

Non-Returnable Items

Returns cannot be accepted for:

• Items damaged due to improper use or customer negligence.
• Products returned without their original packaging or missing essential components.
• Items that have been significantly used or altered after delivery.

Return Process

To initiate a return, please contact our customer support team with your order information.

Once your request is reviewed and approved, you will receive return instructions.

Please do not send products back without contacting us first.

Refunds

After we receive and inspect your returned item, we will notify you of the refund status.

If your return is approved, your refund will be processed and credited to your original payment method within 3 business days.

Depending on your financial institution, the posting time may vary.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, we will provide an appropriate solution.

For returns requested for other reasons, return shipping costs may be the responsibility of the customer unless otherwise required by applicable law.

Exchanges

If you receive a damaged or incorrect item, please contact us promptly so we can arrange an appropriate replacement or resolution.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: help@woodfurnitureshop.shop